KIp's PRODUCTION STUDIO
Design & Fulfillment Center
The benefits of working with us:
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Everything's done in-house: design, print and ship.
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Your merchandise will be stored in a safe environment.
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You can reach Customer Service on the phone and online.
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Same day shipping. (restrictions apply)
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A dedicated team designing, printing, fulfilling and shipping your orders.
4 STEP PROCESS
DESIGN
We can create all your t-shirt designs for you.
After we design, we'll print everything on all your shirts!
PACKAGE
We have all the boxes, bags and packaging tools to ensure your customers receive your product.
Ship
The last step, shipping. We'll be able to connect with USPS to get your product to your customer.
PRICING
subscriptions
"Pay before" method
Package #1: $800
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Up to (3) designs
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Choose up to (5) colors
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Sizes: XSmall to 2XL
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(3) social media post created for you to promote your design.
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(25) Scoop Necks
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(25) V-Necks
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(25) Sweatshirts
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(25) Hoodies
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(5) Sweatpants
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*25 and 5 of each color*
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Free site editing up to 10hrs.
Package #2: $1800
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Up to (10) designs
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Choose up to (9) colors
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Sizes: XSmall to 3XL
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(7) social media post created for you to promote your designs.
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(50) Scoop Necks
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(50) V-Necks
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(50) Sweatshirts
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(50) Hoodies
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(25) Sweatpants
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*50 and 25 of each color*
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Free site editing up to 20hrs.
Package #3: $2700
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Up to (20) designs
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Choose up to (12) colors
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Sizes: XSmall to 4XL
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(12) social media post created for you to promote your designs.
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(100) Scoop Necks
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(100) V-Necks
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(100) Sweatshirts
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(100) Hoodies
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(50) Sweatpants
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*100 and 50 of each color*
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Custom Packaging
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Free site editing up to 30hrs.
Package #4: $4500
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Unlimited designs
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Unlimited colors
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All sizes
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(20) social media post created for you to promote your designs.
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(500) Scoop Necks
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(500) V-Necks
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(500) Sweatshirts
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(500) Hoodies
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(250) Sweatpants
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*500 and 250 of each color*
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Custom Packaging
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Free site editing up to 50hrs.
Add-ons:
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Designs: starting at $100
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Social Posts: starting at $75
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Custom Packaging: starting at $175
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Per Scoop Neck $7.75
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Per V-Neck $8.50
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Per Long Sleeve $9.75
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Per Sweatshirt $11.50
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Per Hoodie $12.75
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Per Sweatpant $15.25
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These packages and prices are based on Tultex (comparable to Bella Canvas) and Gildan brands.
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Toddler and Youth prices quoted separately.
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An initial deposit of $250 deposit is required to start this plan.
PERCENTAGE
"Pay After" method
KIP takes 30% percent of each online order to print and ship your merchandise.
KIP will choose from our inventory to print your merchandise.
A la carte:
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Designs: starting at $125
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Social Posts: starting at $100
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Custom Packaging: starting at $200
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An initial deposit of $500 deposit is required to start this plan.
subscription vs. percentage
subscription benefits
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Receive a bundle deal of all our production services.
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Your printed products paid for up front.
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All your online profit goes directly to you.
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Have a precise count of your merchandise stocked at our warehouse.
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Add-on as your inventory gets low.
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As your business grows you can upgrade to a higher Subscription Plan.
percentage benefits
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Pick and choose what you want us to do for you.
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You can pay us after you get paid.
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You keep 75% of your weekly online profit.
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You don't need to worry about choosing how many quantities needed.
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KIP will choose from our inventory to fulfill your orders.
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You can always upgrade to a Subscription Plan.
how it works
Choose your payment method.
As your online orders come in, we'll print and ship directly to your customers.
depending on size of order and if we have the inventory, orders can be sent out the same day.
If your customers need to return or exchange they mail it back directly to our warehouse.
sit back and watch your shop grow, while we do all of the heavy lifting!
FAQ's
General
What happens if you run out of a color or size?
We will notify you, and ask you what brand you would like us to substitute it with.
How do I get in touch if I have questions about my orders or products?
We have a Customer Service Center available by phone and online chat, Monday-Friday from 9:30am-4:30pm EST.
How will you be able to receive my online orders?
You will grant us access to your store's account. If KIP created your website, we already have access to your account. If we did not create your website, you must grant us access by forwarding us your website login credentials.
Can I just forward you the online orders without giving you access to my store?
No. We must be able to have access so we can manually enter the weight of each package, create shipping labels from your online platform and mark the shipping as fulfilled.
Where is your facility?
Where located in Philadelphia, PA.
What's your Return Policy?
Return Policy
What is Warehousing & Fulfillment?
Warehousing & Fulfillment is a service that lets you store your products at our warehouse, and we’ll pack and ship them to your customers when orders come in.
Where are returns sent?
Depending on how you have your account setup with KIP, returns will either be returned to you or our warehouse.
Can I send you my designs to print?
Yes. If you want your designs printed, we'll send you a custom quote.
Can I order a sample shirt of my design?
Yes. Depending on brand, sample shirts are anywhere between $10 - $15 including shipping and handling.
Can I order a sample of my branded packaging.
Yes. Send us an email of exactly what you want sent, and we'll respond back with how much it will be.
Equipment
How do you print on apparel?
Currently, we only offer heat press printing.
What kind of printers do you use?
We use sublimation printers.
What kind of paper do you use?
We use a mixture of Sublimation Vinyl and Iron On Vinyl depending on your design.
Pricing
What can I substitute on the Subscription Plan?
You're allowed to substitute brand names, if we have them in stock. The pricing shown is the lowest price we can offer. Substituting brands won't lower the prices, but may increase them.
How does the Percentage Plan work?
KIP takes 25% off each online order that we have to print and ship. At the end of each week we'll send you your invoice. Either weekly or bi-weekly, you send us our cut of the total sum through either direct deposit or credit card.
Brands
What brands do you carry?
We currently carry Bella Canvas, Next Level, Tel Mex and Gildan.
Can I pick the brand I want to have printed on?
Yes! Prices may vary depending on which brand you choose. You're allowed to mix and match brands.
Shipping
What is the estimated delivery time and how is it calculated?
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Issues with print/embroidery files -
Products being out of stock -
Shipping related delays like failed delivery attempts, service disruptions
Do you offer shipping with tracking?
Yes, all KIP's shipping methods have tracking.
Where does KIP ship to?
We ship where your customers are. If your site is available for international shipping, then we will ship internationally. We just follow however your store is setup for shipping.
What if my customer entered the wrong address?
Do all items in orders always ship together?
Yes, for the most part. If we have to ship items separately, both you and your customer will receive a notification.
My order shows it is being returned to sender, what now?
What if the order is lost in the mail?
What if the product is damaged in the mail?
If something arrives damaged, send a photo of the damaged goods to support@kipdesignfirm.com, then we'll gladly send a replacement at no cost to you.
What if the recipient's address was wrong?
If the recipient's address was wrong, then you are held responsible. Usually, the package is sent back to the return address. If you set the return address as your own, you can update the address and personally reship the order. If our address is set as the return address, then we'll contact you for an updated address.
What happens if a package wasn't delivered to my customer, but the tracking states that it was?
Fulfillment
What should I do if it’s past the estimated delivery time and my clients still haven’t received their order?
Why is my product out of stock?
The biggest pro of printing on-demand is being able to offer dozens of unique models and color options for your products. To be able to offer so many variants, we don't maintain stock of all product variants, but restock the less popular items on demand (this usually takes just a few days and is calculated in our fulfillment time).
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the manufacturer has low quantities of the product, -
they're located further from us, -
the item has suddenly been discontinued. - you missed your payment under the "Percentage Plan."
My order has been sent, why don't I see the tracking info?
Packaging
Are the packaging materials recyclable?
Does packaging include any branding?
No, unless you paid for us to render that service.
Can I include custom messages for Printful orders?